Frequently Asked Questions
1. What makes Ecoboco cat litter different?
1. What makes Ecoboco cat litter different?
Ecoboco cat litter is designed for everyday indoor living.
It clumps fast, controls odour effectively, and contains no added artificial fragrance, making it suitable for both cats and humans sensitive to smells.
2. How much is shipping?
2. How much is shipping?
Shipping is calculated automatically at checkout based on your delivery location and order weight.
Free shipping thresholds:
- VIC: Free shipping on orders over AU$120
- Australia-wide: Free shipping on orders over AU$150
All shipping costs are shown clearly before payment.
3. How long does delivery take?
3. How long does delivery take?
Orders are shipped from Melbourne.
Most deliveries arrive within 2–5 business days, depending on your location.
You’ll receive tracking details once your order is dispatched.
4. Is this litter safe for cats?
4. Is this litter safe for cats?
Yes. Ecoboco cat litter is made without added artificial fragrances and is suitable for daily use.
It’s designed to be gentle on paws and safe for households with cats of all ages.
5. Does it control odour well?
5. Does it control odour well?
Yes. The litter clumps quickly to lock in moisture and odour, helping keep your home fresh between cleanings.
It’s especially popular with indoor and multi-cat households.
6. What if my cat doesn’t like it?
6. What if my cat doesn’t like it?
Every cat is different.
If you’re transitioning from another litter, we recommend mixing Ecoboco gradually with your current litter over a few days.
If you have any issues, feel free to contact us — we’re always happy to help.
7. Still have questions?
7. Still have questions?
Email us at hello@ecoboco.pets — we usually reply within 24 hours.
